Termes et conditions

In accordance with the provisions of Articles 6-III and 19 of the Law for Confidence in the Digital Economy, as well as the decree of 10 January 2017 relating to consumer information provided by professionals involved in a real estate transaction, we inform you that:

Our agency fees are available on our website, or upon request by email, mail, telephone or via our contact page.

Use of this website is subject to the conditions below. Accessing and browsing this site implies acceptance of these conditions.

Definitions

Website : refers to the website accessible from your web browser.
Agency : refers to the real estate agency(ies) publishing listings on the website and collecting data entered by the user via contact forms.

Personal data collected

The personal information that may be collected on this site is as follows:

Cookies : Cookies are used when you use this website to collect certain information (including your IP address, technical information about the computer used for browsing, connection method, type and version of internet browser, operating system, URL used for browsing, and other technical identifiers such as the date, time, or content viewed). You can disable cookies in your browser settings.

Contact form : when you fill it out and send it, your name, surname, email address and message are collected.

Your personal information is primarily used in the following ways:

• • Managing our relationship with you;

• • Providing personalized content and services based on your browsing history, preferences, and interests.

The site will inform you when certain data is required to access specific features. If you refuse, some services, features, or parts of the site may not be accessible.

Shelf life

Your personal information is kept for a period not exceeding 36 months , unless:

• • You are exercising one of your rights recognized by law;

• • A longer duration is permitted or required by a legal or regulatory obligation;

• • You renew the agreement by continuing the customer relationship.

During this period, the site implements organizational, technical and legal measures designed to ensure the confidentiality and security of your data in order to prevent any alteration, loss or unauthorized access.

Access to personal information

Access to your personal information is strictly limited to the Agency’s staff and sales agents, who are authorized by virtue of their roles and are bound by a confidentiality agreement. The data collected may be transmitted to subcontractors contractually responsible for tasks necessary for the proper functioning of the website and customer relationship management. These subcontractors have limited access to your data and are required to use it in accordance with applicable data protection legislation.

Apart from the cases mentioned above, the Agency undertakes not to sell, rent, transfer or give access to your personal information to third parties without your prior consent, except where legally required (combating fraud, exercising legal rights, etc.).

User rights

In accordance with Law No. 78-17 of 6 January 1978 as amended and European Regulation No. 2016/679/EU of 27 April 2016 (GDPR), you have the following rights:

• • Right of access to your personal data;

• • Right to rectify or update your information;

• • Right to data portability or erasure;

• • Right to restriction of processing;

• • Right to object, for legitimate reasons, to the processing of your data;

• • Right to object to or withdraw your consent to the use of your contact details for commercial prospecting purposes (emails, SMS, calls, mail).

These rights can be exercised via your account settings, the « Contact » section of the website, by email or by mail to the address listed in the legal notices.

For security reasons, all requests must be accompanied by proof of identity, which is destroyed once the request has been processed.

For any information or complaints, you can contact the National Commission for Information Technology and Civil Liberties (more information at www.cnil.fr ).

Use of Cookies

Policy Regarding Telephone Solicitation

We inform you of your right to register on the telephone marketing opt-out list and invite you to register on Bloctel .

Bloctel is the telephone marketing opt-out list on which any consumer can register for free in order to no longer be contacted by telephone by a professional with whom they do not have a current contractual relationship, in accordance with Law No. 2014-344 of March 17, 2014 relating to consumption .

The law specifies that it is forbidden for any professional, directly or through a third party acting on their behalf, to solicit by telephone a consumer registered on this list, except in cases provided for by law.

For more information: https://www.bloctel.gouv.fr/
To register: https://conso.bloctel.fr/